STORE POLICY
We founded Cosmic Kyss with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more.
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SHIPPING AND DELIVERY
How We Do It
All Orders Will Allow for 1-2 days processing to allow our girlies to process each order with completely fresh ingredients every time. If a cancellation is requested it must be done within 12 hours of the order being placed. After that, all orders will be shipped as scheduled. Return are accepted within 5 days of products receipt and our team may request photos of damaged or defective products. For all additional questions feel free to reach out to our support team cosmickyss@gmail.com
RETURNS AND REFUNDS
Everything You Need to Know
Return and refunds are absolutely accepted! All Return/ Exchange requests must be submitted within 14 days of receipt of products. We back our products with love and care to ensure satisfaction every time but we realize sometimes it is not a good fit! We offer you 14 days to test our products and if you're not infatuated, send it back no questions asked! Return receipt is paid for by customer and refunds will be issued upon confirmation of products being received back to warehouse.
PRIVACY IS KEY!
Trust Us with Your Information
Your privacy is our policy! We guarantee to NEVER sell your information! Whatever personal information we request is to make our products more customized and give the best experience possible! We don't believe in sending a million spam emails either with fake promotions and B.S. sales to convince you to buy more. If you agree to allow us into your life we promise to make it worth your while!